Legal & Compliance
Privacy Policy
Last updated: September 8, 2026
SMS Messaging Consent (A2P 10DLC)
By providing your phone number and booking a call, you consent to receive transactional and informational SMS messages from TruPath Group related to your appointment, account, and service updates. Message frequency varies. Standard message and data rates may apply.
Opt Out Anytime
Reply STOP to any message to unsubscribe. Reply HELP for support.
No Sharing
We do not sell your mobile information to third parties or data brokers.
1. Introduction
TruPath Group ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We operate in compliance with applicable data protection laws and carrier messaging requirements.
2. Information We Collect
- Contact details: name, email address, phone number, and company/agency name you provide when scheduling.
- Booking details: selected appointment date, time, timezone, and notes you share with us.
- Usage data: pages visited, device, and browser information collected automatically.
3. How We Use Your Information
- To schedule, confirm, and remind you about appointments.
- To respond to inquiries and provide requested services.
- To send transactional SMS and email communications you have opted into.
- To improve our website, services, and customer experience.
4. SMS & Messaging Practices
We send SMS messages using registered Application-to-Person (A2P) messaging through verified 10DLC (10-digit long code) numbers. You will only receive messages you have explicitly consented to. We do not send marketing SMS without your opt-in. You may opt out at any time by replying STOP. After opting out, you may receive one final confirmation message. No further messages will be sent unless you re-subscribe.
5. Sharing of Information
We share information only with service providers who help us operate (such as calendar scheduling and messaging platforms) under contractual confidentiality obligations, or when required by law. We never sell your personal or mobile data to third parties or data brokers.
6. Data Retention & Security
We retain your information only as long as necessary to fulfill the purposes described here or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your data, though no method of transmission over the internet is fully secure.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us using the details below.
8. Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please reach out through our contact channels or schedule a call with our team.